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  1. Customer Portal FAQ
  2. FAQ

FAQ

For the first time users

  • Startup Guide
  • Gateway Connect Guide
  • What kind of service can I take when I use Customer Portal?

Frequently asked questions

  • Forgot my password
  • Can I have operation environment?
  • Cannot change name and email information from "Edit profile" in FAQ
  • Cannot log in to Customer portal
  • Failed to activate device
  • Forgot the mail address I registered
See all 8 articles

Questions before purchasing

  • About security measures
  • Can you deliver products multiple locations?
  • How do I use this service over multiple factory?
  • How long does it take to use service after purchasing?
  • How to install application and gateway?
  • I don't have smartphone. What should I do?
See all 10 articles
Customer Portal FAQ
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