FAQ
For the first time users
Frequently asked questions
- Forgot my password
- Can I have operation environment？
- Cannot change name and email information from "Edit profile" in FAQ
- Cannot log in to Customer portal
- Failed to activate device
- Forgot the mail address I registered
Questions before purchasing
- About security measures
- Can you deliver products multiple locations?
- How do I use this service over multiple factory?
- How long does it take to use service after purchasing?
- How to install application and gateway?
- I don't have smartphone. What should I do?