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  1. Customer Portal FAQ
  2. FAQ
  3. Frequently asked questions

Frequently asked questions

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  • Forgot my password
  • Can I have operation environment?
  • Cannot change name and email information from "Edit profile" in FAQ
  • Cannot log in to Customer portal
  • Failed to activate device
  • Forgot the mail address I registered
  • My mobile app cannot read QR code
  • Though I purchased service, login information for cloud access does not arrive yet.
Customer Portal FAQ
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